hAPPY
FYI, I received my frame from you and it was a perfect fit. Thank you for questioning my original order and not just blindly fulfilling it as seems to be the norm these days. I’m the artist, very new to the framing part !
Thanks again,
Sharon
Jabbaar, |
My online dealing with you is good However , I am not impressed with your courier CanPar. I would suggest you find someone new . Their tracking system told me I was suppose to get the parcel by end of the day yesterday and I have received nothing . I went online to find out where it is and all they say is that maybe today or tomorrow and yet their system says it is being held in Nanaimo?rnI looked them up online and they seem to have consistent BAD reviews rnI am now wondering where the parcel really is ?
KEENART: Cx received the item 2 hours after this post.
Larry S., |
keenARt was wonderful at communication with what I wanted done. The outcome was Fantastic, thanks to everyone who had a part in completing my picture. Great job done, pricing was reasonable, communication was outstanding. Thank you from the bottom of my heart.
Lawrence S., | All the best!
Dear Diana,
I MUST write this and commend your company for an excellent experience I just had with you. I bought a painting from an artist in the UK not knowing that it would be un-stretched from it's original frame and shipped to me simply rolled up in a tube. I'd never heard of such in all the paintings I've purchased over the years. After calling and visiting several companies that might re-stretch it near me, no one would touch it because it had been stretched and wouldn't take the responsibility. I believe Artfinder, whom I purchased it through, found your company in BC, some 2000 plus miles away from Ohio.
I then called you direct, and you immediately welcomed the challenge, quoted me a very fair price, arranged the entire project for me in minutes. I shipped it to you, you re-stretched my painting perfectly. There is no way you can tell it has been reworked. Plus, you carefully put black tape completely around the back frame, and installed screws and a hanging wire, along with pads at the bottom for protection. All I might add were a surprise and very welcomed. You then wrapped it in a custom made box with proper banding, and shipped it back to me in a very short amount of time. Another surprise was FedEx shipping was only $19.00. All I had to do is unwrap it, put a nail in the wall and hang and begin enjoying it.... FINALLY! I struggled with this prior to discovering Keen Art Media for far too many hours.
I want to personally thank you for your service, expertise, and professionalism in making this crazy ordeal come to such a wonderful, (and peaceful), happy ending. Wishing you and your fine company continued success. I will use and recommend you at any time of need.
All the best!
Randall
, |
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